Used their service once and highly recommend them. They were very knowledgeable and helpful. Explained all my options in a way that was really easy to understand, and I liked how they have a DVD display set up in the front room so you can visualize how your product will turn out. My DVD was done well within the promised turnaround, and when I came to pick it up, they went through each chapter with me to make sure they had edited it correctly. The DVD turned out great.